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Tory Burch – Kemana
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Chris Benz

Kemana CEO

Together with Tory Burch, we have successfully embarked on a transformative digital journey developing a high-performing Ecommerce platform that has empowered Tory Burch to reach new heights of success. This digital transformation has not only enhanced the brand’s ability to connect with customers but has also solidified their position as a leader in the luxury fashion industry both off and online.

Chris Benz

Kemana CEO

BACKGROUND

As Tory Burch continued it’s expansion in APAC the American luxury brand known for beautiful, timeless pieces and rich storytelling, required a global solution partner to launch a new Ecommerce platform. Tory is a fashion designer who draws inspiration from her parents’ effortless style, the worlds of travel, art and interiors, and women globally. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, underpinning the design philosophy and company culture, and driving the work of the Tory Burch Foundation.

BRIEF

Kemana was approached by Tory Burch with this exciting new Ecommerce project in mind. With a solid track record of bringing global brands to regional online markets, Kemana embarked on a new venture with Tory Burch, aiming to create an Ecommerce site from the ground up.

GOALS

Driven by the objective of creating an exceptional Ecommerce experience, our project focused on developing a dynamic online platform that aligns seamlessly with Tory Burch’s brand guidelines and seamlessly integrates with their SAP and CRM systems.

CHALLENGE

Throughout the project, we faced several notable challenges, such as harnessing the full potential of the WooCommerce platform to sustain intricate functionalities within the system. Additionally, we prioritized establishing secure connections and applications, enhancing the overall reliability and safeguarding of the platform.

SOLUTIONS

To surmount these obstacles, we assembled a highly skilled team consisting of senior Backend and Front End Developers, complemented by a proficient JS Development team. By leveraging their extensive expertise, we successfully fortified the platform’s integration and security measures and ensured its capability to accommodate their desired features.

CREATING THE EXPERIENCE

In our pursuit of enhancing the customer experience, we made significant strides by enhancing the User Interface (UI) and optimizing the checkout flow. These enhancements resulted in a more intuitive and streamlined navigation process, making it easier and more efficient for customers to browse and make purchases.

THE RESULTS

With the all new advanced Ecommerce platform in place Tory Burch has solidified themselves a sought after brand with Omni Channel Customer Experience capabilities within the region.

Establishing secure connections and applications, enhancing the overall reliability of the platform

Successfully fortified the platform’s CRM and capability to accommodate advanced features

Showcases an exquisite blend of dynamic color selection and an advanced filtering functionality